This Privacy Policy explains how Machnor collects, uses, discloses, and safeguards personal information when you interact with our websites, client portal, communications, and services (collectively, the “Services”).
1. Scope & roles
Machnor acts as a data controller when we determine the purposes and means of processing personal information (e.g., website visitor data, CRM contacts). We may also act as a data processor for certain services performed on behalf of customers under a separate agreement.
Commercial data: RFQs, quotes, orders, invoices, service history.
3. Sources
We collect information directly from you, automatically from your devices, from your employer/colleagues (B2B context), from service providers (e.g., analytics, payment, logistics), and from public or commercial databases for compliance screening.
4. How we use information
Provide, secure, and improve the Services and client portal.
Respond to RFQs, manage quotes, orders, repairs, returns and logistics.
Authenticate users and prevent fraud/abuse.
5. Contact
Privacy inquiries: contact@machnor.com, or postal mail to the address above.
